Hampton Marketing review (2026): services, clients and what is public

Hampton Marketing Solutions is a Phuket agency based in Cherngtalay (Choeng Thale), founded in 2020 by "Nick and Elle" according to its agency page, with a team described on its website as "almost 10 and growing". Its website sells social media, Meta Ads, content production, design and websites; SEO, Google Maps and AI search are not published on its website as of October 2026. No public reviews were found on Sortlist or Clutch as of October 2026, so check its Google Maps listing yourself for the current rating and number of reviews.

This article is published by Notorioos, a Phuket agency that brings hotels and villas direct inquiries from Google Maps, AI answers such as ChatGPT, and search, in English, Thai, Russian, Chinese and French. We are one of the options compared below, and we do something different from Hampton: every fact about another agency comes from its own website or a named directory, attributed and linked, so you can judge for yourself.

What Hampton Marketing publishes about itself

The facts below are what its own pages and a few directories show as of October 2026.

• Address: 2/3 Moo 5, Cherngtalay (Choeng Thale), Phuket 83110, according to its contact page. It says it covers Phuket, Bangkok and Samui.
• Founded: 2020 by "Nick and Elle" according to its agency page. The directory zipleaf lists "Established January 2021" (https://th.zipleaf.com/Companies/Hampton-Marketing).
• Team size: "almost 10 and growing" according to its website.
• Services, according to its website: social media, Meta Ads, content production, design, websites. SEO, Google Maps and AI search: not published on its website as of October 2026.
• Clients: logos on its homepage include InterContinental, Park Hyatt, Meliá, Nikki Beach, Maya, Little Paris, Mrs.B and Seen. Its /work page shows 6 campaigns and says "over 5 million views". Real estate is mentioned without a named client.
• Testimonial: Nicole Chew of Minor International is quoted on its site saying it is "the best agency I've worked with in Thailand". That is a client's statement on the agency's own site, not an independent review.
• Site languages: English only.
• Prices: none published.
• Public reviews: none found on Sortlist or Clutch as of October 2026. It also has a listing at https://www.phuketall.com/hampton-marketing. For the Google rating, open the Google Maps listing.

One more public detail: Hampton Marketing appears in "Top 10 Best Digital Marketing Agencies in Phuket" published by Search Studio on 15 August 2025 (https://searchstudio.co.th/agency/best-digital-marketing-agencies-in-phuket/). Search Studio is an SEO agency in Chiang Mai that ranks itself first on that list, so treat it as a directory page, not a verdict.

Who it fits, and who it does not

Read the service list literally. An agency that publishes social media, Meta Ads, content and design is built for brand and paid reach. That is a real need: if your beach club in Bang Tao or your resort in Kamala needs a consistent Instagram feed, photo and video that matches a five-star room rate, and Meta campaigns run by someone who does it every day, this profile matches.

It fits less well if your problem is a different one: people searching for a hotel in your area on Google, people reading an AI answer, or Russian and Chinese guests who do not read English. The site is in English only, and SEO, Google Maps and AI search are not published on it as of October 2026. That is the gap Notorioos works on (see below), and it matters because of who comes: Russians were the top nationality visiting Phuket in the first half of 2026 with 583,041 arrivals, then Indians (326,906) and Chinese (322,315), according to CBRE Thailand (https://mktgdocs.cbre.com/2299/7b68866d-cef2-42d1-b483-000a7e5f4bd6-357448943/Phuket-Overall-Figures-H1_2026.pdf).

None of that is a criticism of the agency. It is a question of match. Ask for what is published, not for what you hope is included.

What each agency publishes, October 2026

Facts only, from each agency's own website or the named source. "Not published" means the information was not found on its website in October 2026.

Sources for the rows above: https://hamptonmarketing.co.th, https://thepercentage.asia, https://webconnection.asia, https://www.crazywebstudio.co.th, https://thekpiplus.com, https://www.relevantaudience.com, https://clutch.co/profile/primal-digital-agency.

If third-party review volume is your main filter, Primal publishes 26 reviews on Clutch and Crazy Web Studio publishes a Trustindex page: those are the two rows with a verifiable number. If your filter is direct inquiries from guests who do not book in English, read the Notorioos section below.

Where each one is the better fit

• Hampton Marketing Solutions: an English-speaking hotel, beach club or restaurant that wants social media, Meta Ads and content produced to a luxury standard, with logos of international brands as reference.
• The Percentage Company: a hotel that wants the booking engine, revenue management and marketing under one roof, and is comfortable with a 6, 12 or 24 month contract where the fee is a share of revenue.
• Web Connection: a hotel that wants the full technical stack (site, booking engine, channel manager, PMS) from one Phuket vendor, in English, Thai or Indonesian.
• Crazy Web Studio: a hotel or restaurant in or near Patong that wants Google Ads and Google Business Profile work from a Patong team that says it has worked "since 2011", according to its website, with a published review page.
• The KPI Plus: a hotel that needs OTA and revenue management alongside marketing, and wants a Russian or Chinese language page to point its market at.
• Relevant Audience: an owner who wants a published price before the first call, and who wants SEO and AI search treated as a line item.
• Primal: a hotel group with a budget at agency-of-record scale that values third-party reviews and a reporting dashboard.
• Notorioos: an independent hotel or villa that pays OTA commissions on most of its bookings, loses Russian and Chinese guests to competitors who appear in their language, and wants inquiries arriving directly (a call, a WhatsApp message, a form, a direct booking) from Google Maps and AI answers.

Where Notorioos fits: direct inquiries in your guests' languages

Hampton Marketing and Notorioos do not sell the same thing, and many hotels need both. A social agency makes the hotel look right to people who already follow it. Notorioos works on the moment before: the guest who types "hotel in Bang Tao with private pool" into Google Maps, asks ChatGPT where to stay, or searches in Russian or Chinese, and books whichever property appears.

What that means in practice for a Phuket hotel or villa:

• Google Maps: a complete Google Business Profile (categories, photos, rooms, review replies) so the hotel shows in the map results for its area, in every language guests search in.
• AI answers: an AI answer about where to stay typically cites only one or two properties, according to HSMAI Asia (https://asia.hsmai.org/wp-content/uploads/sites/12/2025/10/7-will-guests-find-you-javier-2.pdf). We work on making the hotel one of them, in ChatGPT and Google AI Overviews.
• Search in five languages: pages and listings in English, Thai, Russian, Chinese and French, plus the platform each nationality actually uses: Yandex Maps for Russian guests, Xiaohongshu (RED) for Chinese travellers.
• Ads when the season needs faster results than organic visibility gives.
• The inquiries go straight to you: no booking passes through us, and every booking moved from an OTA to direct keeps the 15% to 25% commission in the hotel.

How to start: the free Visibility Check. It shows the hotel's Google profile score, whether the hotel appears in AI answers in five languages, and the three fixes that would bring the most direct inquiries. We are a young agency with few public reviews so far, which is why we start there: you judge the work on your own hotel's results.

The criteria that actually separate them

For a hotel in Phuket, five questions decide more than any ranking.

1. Languages of your guests. List your top three source markets from your PMS for the last twelve months. Then check that the agency can produce and answer in those languages. With Russians, Indians and Chinese making up a large share of arrivals (CBRE, H1 2026), an English-only effort reaches a fraction of the demand. Chinese travellers in Phuket rate Xiaohongshu (RED) as the most influential channel at 4.09 out of 5, ahead of Douyin, according to a 2025 Prince of Songkla University study (https://so03.tci-thaijo.org/index.php/jis/article/view/279010). Russian guests use Yandex Maps: the Phuket restaurant Chekhoff carries 3,508 ratings there (https://yandex.com/maps/org/chekhoff/35266047442/).
2. The channel where your bookings are decided. OTAs hold about 83% of hotel bookings in Asia-Pacific against 11.2% direct in 2025, with Agoda at 20.9% share, according to D-EDGE data reported by Travelmole (https://travelmole.com/news/d-edge-booking-hotels-asia). Commissions in Thailand run 15% to 25%, up to 25% on Agoda depending on the visibility programme, per a SmartOrder vendor guide (https://www.smartorder.ai/resources/th/blog/how-to-reduce-ota-commission-fees-th/). If your goal is to shift part of that volume to direct, you need someone whose work includes the booking engine, Google Maps and search, not only social reach.
3. How the price is set. Three models appear in the table: a published monthly range (Relevant Audience), an hourly rate with a project minimum (Primal, per Clutch), and a share of revenue (The Percentage Company). Each is defensible. What you need is the model written down before you sign.
4. Contract length. The only published term found is The Percentage Company's 6, 12 or 24 months. Ask every other agency for its notice period in writing.
5. Who owns the accounts. Your Google Business Profile, your Meta Business Manager, your ad account, your domain, your booking engine login. These must be in your name, with the agency added as a user. This is the single clause that costs the most to fix later.

An example of what the OTA gap is worth

A hypothetical 40-room hotel in Karon, 70% occupancy over a month, 3,000 THB average nightly rate: 40 x 30 x 0.70 = 840 room nights, so 2,520,000 THB of revenue. If 80% of that comes through OTAs at 18% commission, the commission is 2,520,000 x 0.80 x 0.18 = 362,880 THB in that month. Moving ten percentage points of that volume to direct bookings saves 2,520,000 x 0.10 x 0.18 = 45,360 THB a month, before the cost of the work. Those are round made-up inputs: replace them with your own numbers from your PMS, then judge any proposal against the result.

And be honest about the limit: no agency work removes the OTAs. The general manager of The Surin Phuket put it plainly about them in TTG Asia: "It's very hard to negotiate, but we need them" (https://www.ttgasia.com/2019/03/08/dissatisfied-with-otas-hoteliers-seek-diversification-to-reduce-reliance/). Independent GMs in that article aim for about 50% direct, while some small Thai hotels still take 90% through OTAs. Keep the OTAs for discovery and fill the gaps; the point is the mix, not the exit.

What a review on an agency cannot tell you

Review counts are thin across this whole market. Of the agencies above, only two publish a verifiable third-party number. So build your own evidence instead.

• Open Google Maps and search the agency name. Read the rating, the number of reviews, and whether the owner replies. Replies matter: 89% of consumers expect a business to respond to reviews, according to the BrightLocal Consumer Review Survey 2025 (https://searchlabdigital.com/blog/data-from-brightlocals-consumer-review-survey/).
• Ask for two current clients in your sector and area, and call them. One question is enough: did inquiries increase, and did they arrive directly to you?
• Search your own problem the way a guest would. Type "hotel in Bang Tao with private pool" into ChatGPT and into Google, in English and in Russian. AI answers about where to stay typically cite only one or two properties, according to an HSMAI Asia presentation (https://asia.hsmai.org/wp-content/uploads/sites/12/2025/10/7-will-guests-find-you-javier-2.pdf). Note who appears. Then ask the agency how it would change that.
• Check what the agency does for itself. Its own Google Business Profile, its own site in your guests' languages. That is free evidence.

If Google Maps is the gap you find, our own write-up on our guide to ranking on Google Maps in Phuket walks through the fixes without an agency.

How to decide this week

Shortlist two agencies from the table whose published services match the gap you found, then ask all three questions below, in writing, before you sign anything.

1. What exactly do I pay, and for how long? The monthly fee, what is included, what is extra, the ad budget separately, and the notice period. If the price is a share of revenue, ask which revenue counts and how it is measured.
2. Who owns the accounts and the work? Confirm in the contract that the Google Business Profile, ad accounts, domain, website and booking engine stay in your name, and that you keep the content and the data if you leave.
3. What will you report every month, and against what baseline? Ask for the number of direct inquiries and direct bookings, by source, measured from the month before the work starts. Not reach, not views, not impressions.

If no one can answer those three plainly, that answer is itself the information you needed.

Before you send those questions, see where your hotel stands. The free Notorioos Visibility Check shows where the hotel appears on Google Maps and in AI answers in English, Thai, Russian, Chinese and French, and the three fixes that would bring the most direct bookings. It costs nothing and you keep the three fixes, with or without us.